Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-rio-hondo-texas.primarycareaid.com (henceforth referred to as “Home Care Services Rio Hondo Texas,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines the practices we employ when collecting, using, and safeguarding personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada
  • Law 25 of Quebec, Canada
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Law on the Protection of Personal Information (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to privacy practices employed by other entities, including but not limited to, third-party applications or services accessed through links on our website. Each of these third parties has its own privacy policies that govern the collection and use of personal data, and we encourage users to review these policies carefully.

Processing Activities

This Privacy Policy covers various user interactions, such as:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites linked to this policy
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Details related to your user account, such as usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Data associated with payment methods used on our platform, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Records of transactions conducted through our services, including amounts, frequencies, and payment histories.
  4. Purchase Information: Details about products or services bought through our platform, such as quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Geographic coordinates and location-based services data provided by your device when using our location-enabled services.
  7. Feedback and Reviews: Any comments, reviews, or ratings you choose to submit through our platforms.
  8. Social Media Information: User data from social media platforms (if connected) or content you share publicly that mentions us.
  9. Product Information: Details about products you view, search for, or interact with on our website.

We gather this data in multiple ways: user input forms, interactions with our applications and services, automated technologies (like cookies), and third-party providers who assist us in collecting and processing personal information.

Cookies

Cookies are small text files stored on your device to enhance your experience and provide insights for analytical purposes. We use cookies categorized as:

  1. Strictly Necessary: Essential for users’ access to our services and site functionality.
  2. Preference: Remember user preferences to personalize content.
  3. Analytics: Track website usage, analyze trends, and measure performance.

Users can control non-essential cookies through our cookie consent banner or by adjusting browser settings.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the details provided below, and we will take prompt action to delete it.

Your Rights (depending on your jurisdiction)

The privacy laws applicable to us grant certain rights to individuals whose personal data we process. These may include:

  • The right to access, rectify, or erase their personal data.
  • Right to request restriction or object to the processing of their data.
  • Right to data portability, allowing them to receive a copy of their data in a structured, commonly used format.
  • Right not to be subjected to automated decision-making or profiling.
  • Right to lodge appeals or complaints with our privacy regulator or a relevant authority.
  • Right to withdraw consent (if applicable) for the processing of their personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your request within a reasonable timeframe as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or questions regarding data protection, please contact us:

Our team is dedicated to addressing your concerns and ensuring a secure online experience.